ProActive offers high-quality technical support and expertise to our clients. We can work together to develop a managed services plan that meets your specific requirements, either onsite or remote. No matter what your skill gap is, we can provide the expertise you need. Our technicians have experience with most products and platforms, including:

  • IBM
  • VMware
  • Lenovo
  • Microsoft
  • Red Hat
  • Cisco

How We Help Our Clients

We work closely with our clients to identify their internal skill gaps. We also identify those internal resources that could be redeployed for more strategic roles within the organization. For us, evaluating these factors helps form a complete understanding of our clients’ internal resource needs.

We use this understanding to create a customized managed services plan. The plan will map out the provision of assets needed to meet our client’s additional support needs during gaps, like employee vacations or general shorthandedness. With backup, employees can be redeployed for mission-critical tasks, like application development, instead of covering the duties of absent employees.

Managed Services and Service Support

Whatever skill gaps our clients need to fill, ProActive offers a full range of managed services and personnel support. We can offer our clients a wide variety of managed services options that include:

  • Dedicated onsite technical support
  • Remote network monitoring
  • Maintenance, including updates and patches
  • End user support

Let ProActive Focus on Technology, So You Can Focus on Your Business

Technology is at the core of almost all business activity today. Smart enterprises are redeploying their internal IT talent for mission-critical tasks, like big-data analysis, product development, and new infrastructure initiatives.

We can handle the low-level, everyday IT responsibilities for our clients so they can maximize the effectiveness of their internal resources. Additionally, we can provide skilled IT support to fill our clients’ internal skill gaps on either a temporary or ongoing basis.

ProActive Managed Support Benefits

ProActive’s team of technology experts can cover nearly any skill gap across a wide variety of platforms, hardware, and software applications. We can offer clients:

  • Round-the-clock system support provided by onsite technical staff
  • Access to additional skills and expertise to fill internal skill gaps
  • Overflow technical support for end users
  • One point of contact for all issues

All Organizations Deserve High-Quality Technology

We can leverage our own network of IT experts to provide world-class managed services for organizations of all sizes. At ProActive, we believe all organizations deserve the highest quality technology possible, regardless of their budget limitations.