ProActive Solutions partnered with Sirius XM Connected Vehicle Services Inc. to transform its IT infrastructure in the face of tight timelines and evolving priorities. The result was accelerated deployments, optimized technology decisions, and reduced costs.
Sirius XM Connected Vehicle Services Inc. wanted to engage with an industry leader that could help the company to enhance its infrastructure to continue to launch best-in-class solutions while meeting intensified deadlines.
One of SiriusXM’s goals was to accelerate its technology procurement process and deploy the necessary equipment on-site before end of year.
In the midst of managing a number of high-priority business initiatives, SiriusXM made the decision to change vendors so it could gain more in-depth technology expertise and elevate its transaction experience. SiriusXM called upon ProActive Solutions due to the company’s proven customer service, ethics, industry knowledge, and vendor relationships.
ProActive quickly assessed the situation by meeting with the SiriusXM team and hosting multiple strategic sessions. During these meetings, ProActive helped the team evaluate several options and recommended best-in-class solutions such as Pure Storage, Palo Alto, Dell, IBM, and Commvault.
Throughout the project, ProActive’s technical team invested over 70 hours of senior-level technical consultation to assist SiriusXM with its initiatives. Various tactics were employed to ensure a speedy transaction process and expedited delivery to meet project deadlines.
ProActive leveraged its vendor relationships to deliver SiriusXM significant savings. Monthly meetings are held to ensure solutions are working as expected and delivering the value promised.
Now, SiriusXM views ProActive as a trusted supplier that will continue to meet the demands of its business innovation in a more cost-effective approach. This relationship allows SiriusXM to focus on what it does best: delivering exceptional in-vehicle experiences that its customers have come to expect and enjoy.
SiriusXM plans to continue this relationship with ProActive, strategically working with ProActive’s architects and designers to continue to optimize its infrastructure and ultimately ensure the highest service delivery for the end user.
ProActive evaluated SiriusXM’s existing support contracts and identified opportunities to reduce maintenance costs while maintaining coverage, reliability, and performance.
By guiding smarter purchasing decisions and leveraging strong vendor relationships, ProActive helped SiriusXM avoid over-spending on networking hardware while still meeting performance and scalability needs.
ProActive recommended right-sized storage solutions aligned with SiriusXM’s actual usage and growth plans, eliminating unnecessary spend and improving long-term cost efficiency.
Through optimized data protection and backup strategies, ProActive helped SiriusXM lower costs while maintaining the security, resilience, and recoverability required for mission-critical systems.
Sirius XM Connected Vehicle Services Inc. traces its roots back to the origin of vehicle telematics, launching one of the first programs in 1996. Since then, the company has developed, launched, and managed connected vehicle programs across multiple automotive brands, spanning both luxury and mass-market model lines, across national borders, and across multiple model years.
This broad experience enables SiriusXM to provide timely and relevant services and an intuitive in-vehicle experience for vehicle owners. Simultaneously, it creates new opportunities for vehicle manufacturers and their value chain to engage with those customers and redefine that relationship both inside and outside the vehicle.
For over 20 years, ProActive has been delivering infrastructure solutions and IT architecture design and consultation services to clients ranging from startups to Fortune 500 companies. ProActive is proud to be a top women-owned-and-run business offering custom solutions and personalized support.
